From 28 October 2020 with the easing of restrictions we have recommenced all of our medical and non-medical beauty skin treatments. The practice has implemented a COVIDSafe plan and all patients will be screened on arrival and social distancing, face masks, and hand hygiene strictly enforced. If anyone attending the clinic is unwell or has been in contact with someone with COVID-19 they will be directed to leave and reschedule at another time.
For patients driving to their medical appointment please note that there is car parking around Collins Place in areas marked with Green parking signs and parking officers are enforcing time limits. For anyone wishing to park at the Wilsons Collins Place Carpark it is now open again to the general public with entry from Flinders Lane coming from the Spring Street of Flinders Lane. Parking tickets can be validated with our reception for a reduced rate or you can book online prior to arrival on www.wilsonparking.com.au/park/3028_Collins-Place-Car-Park_28-Flinders-Lane-Melbourne
When COVID19 was declared a global pandemic, a serious shortage of Personal Protective Equipment (PPE) was identified. Key medical organisations such as the CPCA (Cosmetic Physicians College of Australasia) which represents doctors who perform Non-surgical Cosmetic Medical procedures, made the self-determination, in the absence of specific State and Federal guidance, to advise doctors to temporarily cease cosmetic medical procedures. In accordance with that advice and in consideration of the health of our staff and patients we decided to temporarily close the Collins Cosmetic Clinic in March 2020. We reopened in July 2020 when elective surgical procedures resumed, the Government lifted restrictions on non essential services and more than sufficient PPE supplies had become available. Our treatments recommenced without incident.
With the second wave of COVID infections in Metropolitan Melbourne we closed again when Stage 4 restrictions were declared and elective surgery ceased in metropolitan Melbourne . In line with the recommencement of elective surgery in Metropolitan Melbourne on 28 September 2020 we resumed elective medical skin treatments and now in line with the further easing of restrictions on 28 October 2020 we have resumed all of our beauty level treatments as well.
The safe and responsible resumption of cosmetic medical procedures is underpinned by strict adherence to COVID19 infection control protocols which is only possible within dedicated medical facilities. Our doctors are well placed and experienced in managing the strict infection control guidelines, within a dedicated clinical environment, that are necessary to focus on safety of patients, staff and the wider community.
As a dedicated medical practice universal infection control precautions have historically been routinely applied in our clinic, however, with the advent of the unusual aspects of Covid-19 transmission additional measures have also been implemented.
Our priority is the health and safety of our patients, staff and the wider community so if you have any respiratory symptoms or feel unwell in anyway, you will need to reschedule your appointment. During this crisis late cancellation fees have been waived but we do request that you notify the clinic as soon as possible if you need to cancel an appointment.
We highly recommend that all patients have downloaded the Government Covidsafe tracking app https://www.health.gov.au/resources/apps-and-tools/covidsafe-app
How do I know if staff at the clinic, including the doctor has COVID19?
Staff who are known contacts of COVID19 positive patients are required by law to self-isolate at home and get tested. Staff with symptoms of fever, cough and fatigue are required not to attend work and to get tested.
Should I let the clinic know if I am unsure about people I have been in contact with?
Yes, you should. A determination of each circumstance will be assessed by the medical practitioner.
Will cosmetic injections make me more susceptible to COVID19 virus infection?
There is no evidence that cosmetic procedures make patients who are otherwise well more susceptible to disease processes, including COVID19.
If I develop side effects from my cosmetic medical procedure, how do I know if they are not related to COVID19?
Side effects from cosmetic medical procedures are different to the effects of COVID19 which are primarily shortness of breath, persistent cough, and fever.
Can I bring a friend with me when I attend the clinic?
It is preferred that you come alone to your appointment, but if necessary, you may bring a member of your family if they reside with you but we ask they wait outside of the waiting room in the foyer area.
My children are at home so is it ok if I bring them with me to the clinic?
Children should NOT attend with you. If you are unable to leave your children at home then reschedule your appointment to a later date.
If I develop a fever, a cough or feel unwell after visiting the clinic, what should I do?
It is essential that you advise the clinic should these symptoms develop as soon as they occur after your attendance. As per current Health guidelines any symptoms no matter how minor warrant a COVID test.
Will I be able to contact someone at the clinic after my procedure if I have any questions?
If you have any concerns no matter how minor you can ring our rooms on 9654 5720 or email us on email@example.com
Got questions? Or ready to book in? Contact our experienced and friendly team to start your journey to healthy skin with us.