When COVID19 was declared a global pandemic, a serious shortage of Personal Protective Equipment (PPE) was identified. Key medical organisations such as the CPCA (Cosmetic Physicians College of Australasia) which represents doctors who perform Non-surgical Cosmetic Medical procedures, made the self-determination, in the absence of specific State and Federal guidance, to advise doctors to temporarily cease cosmetic medical procedures. In accordance with that advice and in consideration of the health of our staff and patients we decided to temporarily close the Collins Cosmetic Clinic in March 2020.
Today, more than sufficient PPE supplies are now available, elective surgical procedures have resumed and the Government has lifted restrictions on non essential services. There has been the release of the Covidsafe tracking app and in Australia there has been an extremely low rate of community transmission. Now in accordance with the recommendation of the key representative medical body for cosmetic physicians, the CPCA, the Collins Cosmetic Clinic has resumed all of our services.
The safe and responsible resumption of cosmetic medical procedures is underpinned by strict adherence to COVID19 infection control protocols which is only possible within dedicated medical facilities. Our doctors are well placed and experienced in managing the strict infection control guidelines, within a dedicated clinical environment, that are necessary to focus on safety of patients, staff and the wider community.
As a dedicated medical practice universal infection control precautions have historically been routinely applied in our clinic, however, with the advent of the unusual aspects of Covid-19 transmission additional measures have also been implemented.
Our priority is the health and safety of our patients, staff and the wider community so if you have any respiratory symptoms or feel unwell in anyway, you will need to reschedule your appointment. During this crisis late cancellation fees have been waived but we do request that you notify the clinic as soon as possible if you need to cancel an appointment.
We highly recommend that all patients have downloaded the Government Covidsafe tracking app https://www.health.gov.au/resources/apps-and-tools/covidsafe-app
How do I know if staff at the clinic, including the doctor has COVID19?
Staff who are known contacts of COVID19 positive patients are required by law to self-isolate at home. Staff with symptoms of fever, cough and fatigue are required not to attend work.
Should I let the clinic know if I am unsure about people I have been in contact with?
Yes, you should. A determination of each circumstance will be assessed by the medical practitioner.
Will cosmetic injections make me more susceptible to COVID19 virus infection?
There is no evidence that cosmetic procedures make patients who are otherwise well more susceptible to disease processes, including COVID19.
If I develop side effects from my cosmetic medical procedure, how do I know if they are not related to COVID19?
Side effects from cosmetic medical procedures are different to the effects of COVID19 which are primarily shortness of breath, persistent cough, and fever.
Can I bring a friend with me when I attend the clinic?
It is preferred that you come alone to your appointment, but if necessary, you may bring a member of your family if they reside with you but we ask they wait outside of the waiting room in the foyer area.
My children are at home so is it ok if I bring them with me to the clinic?
Children should NOT attend with you. If you are unable to leave your children at home then reschedule your appointment to a later date.
If I develop a fever, a cough or feel unwell after visiting the clinic, what should I do?
It is essential that you advise the clinic should these symptoms develop as soon as they occur after your attendance.
Will I be able to contact someone at the clinic after my procedure if I have any questions?
If you have any concerns no matter how minor you can ring our rooms on 9654 5720 or email us on firstname.lastname@example.org
Got questions? Or ready to book in? Contact our experienced and friendly team to start your journey to healthy skin with us.